Privacy policy

Last updated: 10/20/2025

This Privacy Policy describes how HughBeds (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, purchase from https://hughbeds.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refers to you as a user of the Services — whether you are a customer, a site visitor, or another individual whose information we collect.
By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps that may be required under applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected in the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use depends on how you interact with us.

In addition to the specific uses set out below, we may use information about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you submit to us directly through our Services may include:

  • Basic contact details including your name, address, phone number and email address.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password and security questions (if you create an account).

  • Shopping information including the items you view, add to your cart or add to your wishlist.

  • Customer support information including the contents of communications you choose to provide when using our Services.
    Some features of the Services may require you to provide certain information about yourself. You may choose not to provide such information, though doing so may prevent you from using or accessing those features.

Information We Collect Through Cookies and Similar Technologies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including your device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties, such as:

  • Companies that support our Site and Services (for example e‑commerce platform provider).

  • Our payment processors, who collect payment information (such as bank account or credit/debit card information, billing address) to process your payment and fulfill your orders.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third‑parties we work with may automatically collect certain information using tracking technologies such as pixels, web beacons, software developer kits, third‑party libraries, and cookies.
    Any information we obtain from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties nor for their policies or practices.

How We Use Your Personal Information
We use your personal information for a variety of purposes, such as:

  • Providing Products and Services. We use your personal information to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications about your account, purchases, returns or exchanges, creating, maintaining and managing your account, arranging shipping, enabling you to post reviews.

  • Marketing and Advertising. We use your personal information for marketing/promotional purposes — for example sending you marketing communications via email, text message or postal mail; showing you advertisements for products or services; tailoring our website and advertising to you.

  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding fraudulent, illegal or malicious activity. If you register an account, you are responsible for keeping your credentials safe; notify us immediately if you believe your account is compromised.

  • Communicating with You. We use your personal information to provide customer support, improve our Services and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on the Site. We may use Cookies for the following purposes: powering our store platform, remembering your actions and preferences, running analytics and understanding how you use the site. We may also permit third parties and service providers to use Cookies on our Site to tailor services, products and advertising on our Site and other websites.

Most web browsers accept Cookies by default. You may choose to remove or reject Cookies via your browser’s settings. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some features or general functionality of the Services to not work correctly or be unavailable. Blocking Cookies may not fully prevent sharing of information with third‑parties, such as advertising partners.

How We Disclose Personal Information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes in accordance with this Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (for example: IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).

  • With business and marketing partners, including our e‑commerce platform provider, to provide services and advertise to you.

  • When you direct, request or consent to the disclosure of your information (for example to ship your products, via social‑media logins).

  • With our affiliates or within our corporate group.

  • In connection with a business transaction such as merger, sale, insolvency, to comply with legal obligations (including subpoenas, search warrants), enforce our terms of service, protect the site, our rights and the rights of users.
    We have in the past 12 months disclosed the following categories of personal information for the purposes above:

  • Identifiers such as contact details, order/account info.

  • Commercial information such as order info, shopping information and customer support info.

  • Internet or other similar network activity such as usage data.

  • The recipients include vendors, payment processors, fulfilment/shipping partners, analytics providers, business and marketing partners.
    We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User Generated Content

Our Services may allow you to post product reviews or other user‑generated content. If you choose to submit such content to public areas of the Services, then that content is public and accessible by anyone. We do not control who will access that information, and we are not responsible for how others use it. We are also not responsible for the accuracy, use or misuse of any public user‑submitted content.

Third‑Party Websites and Links

Our site may include links to websites or other online platforms operated by third‑parties. If you follow a link to a site not affiliated with us, you should review their privacy and security policies, as we have no control over them.
Information you provide via such sites, or via third‑party social‑media services, may be accessible by others and not subject to this Policy.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information about children. If you believe we have collected data from a child under the age of [insert applicable age] without verified parental consent, please contact us and we will delete such data.

Security and Retention of Your Information

While we take commercially reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee absolute security.
How long we retain your personal information depends on various factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce contracts.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights vary by jurisdiction and may not be absolute:

  • Right to Access/Know: You may request access to your personal information that we hold, and how we use or share it.

  • Right to Delete: You may request deletion of your personal information (subject to legal/contractual obligations).

  • Right to Correct: You may request correction of inaccurate or incomplete personal information.

  • Right of Portability: You may request a copy of your personal information in a structured, commonly used format and request transfer to another entity if applicable.

  • Right to Opt‑Out of Sale or Sharing or Targeted Advertising: You may direct us not to “sell” or “share” your personal information or to stop targeted advertising as defined under applicable law.

  • Right to Restrict Processing: You may request we stop or limit processing your personal information.

  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may withdraw it.

  • Appeal: You may appeal our decision if we decline a request.

  • Manage Communication Preferences: For example you may unsubscribe from marketing communications.
    We will not discriminate against you for exercising any of these rights. We may need to verify identity and respond within a timeframe required under applicable law.

International Users

If you access our Services from outside the country in which we operate, please note that your information may be transferred, stored and processed in a country other than your residence. When we do so, we rely on appropriate safeguards or recognized mechanisms (e.g., contractual clauses, adequate protection) where required.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
info@hughbeds.com