FAQ's

Frequently Asked Questions

We know buying a mattress online is a big decision. This section addresses common questions about our products, materials, comfort, and care, using specific information about the Hughbeds range to help you shop with confidence.
We cater to every need, from the very firm Hunza Orthopaedic (rated 5 out of 5 for firmness) designed for back support, to medium options like the Enzo Pocket and plush comfort layers in our pillow top designs.
Yes, many of our mattresses are dual-sided (like the Palm Gel) for extended life. The Memory Pocket 1200 offers a unique dual summer and winter side, with memory foam on one side for warmth.
We use high-quality components including encapsulated pocket springs, Cool Gel layers, natural fillings, and specialty fabrics like Aloe Vera (for natural healing properties) and regenerated Tencil Fabric (eco-friendly).
Warranty coverage varies by model and component. For example, the high-density foam in our Carlton mattress includes a specific 5-year warranty. Please check the product page for model-specific terms.
Yes, several models like the Senator and Manhattan are specifically recommended for domestic and contract use due to their heavy-duty construction. We also offer options with Contract Fabric - Crib 5 for commercial settings.
For longevity, most of our non-turn models like the Aloe Vera require regular rotation. For dual-sided mattresses, we recommend flipping and rotating every three months. Always use a proper foundation and a mattress protector.
Can't find the answer you are looking for?
We're Here to Help!